| Terms
and Conditions of Welsh Dragon Embroidery
Definitions:
In
these conditions:
'Us',
'We' means 'Welsh Dragon Embroidery' based at 24, Mumbles Head
Park, Pembrey, Carmarthenshire, SA16 0DJ, Wales, UK.
'You'
means 'Our customer' as detailed on Your order which We have accepted
and 'Your' shall be interpreted accordingly
'Contract'
means any contract for the sale of Goods by Us to You.
'Goods'
means any goods forming the subject of this contract.
1)
Our contract with you comes under the juristriction of English
Law.
2)
Prices and postage costs on this website are subject to change,
but we will honour orders using earlier costs that arrive within
one week of a price change on the website
3)
If you are paying by cheque please note it will be cashed prior
to
despatching your order, so that we can ensure that there is sufficient
funds/credit in the account for payment. If this is not the case
your order will not be processed.
4)
Please note that once you have placed an order by e-mail, post,
fax,
telephone, or by any other means it cannot be cancelled once we
have
started working on it.
5)
Orders will normally be despatched within 28 days. If you require
your order to be earlier please contact us before placing your
order. There may be an additional charge for this service.
6)
The designs featured on this website were produced by us and are
therefore copyright. No reproduction of these images is permissable
either from the website or from embroidered garments.
7)
Sizes and colours depicted on this web site are approximate and
intended for guidance only. We accept no responsibility for orders
that
are unsuitable due to incorrect sizes or shade. If you are in
any doubt,
please contact us.
8)
We respect our customers' right to privacy, and undertake that
we shall not pass any information given to us to any other parties.
9)
If for any reason you are unhappy with our service, please contact
us at customer service@wdemb.co.uk
detailing your concerns, and any problem will be attended to promptly
and efficiently, normally within one working day. If you prefer,
you may telephone during working hours (9.00am to 5.00pm) on 01554
835170.
Complaints
are taken very seriously and handled with due regard to the level
of service our customers should and do receive at all times. |
